Privacy Policy

Effective Date: January 1, 2026

Pune Support Centre ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services.

1. Information We Collect

We may collect the following information:

• Name
• Phone Number
• Email Address (if provided)
• Service Address
• Appliance Details and Service Requests
• Communication Records
• Website Usage Information

2. How We Use Your Information

Your information may be used to:

• Schedule and manage service appointments.
• Contact you regarding service requests.
• Provide appliance repair and maintenance services.
• Improve customer support and service quality.
• Send important service-related updates.
• Comply with legal obligations.

3. Information Sharing

We do not sell, rent, or trade customer information to third parties. Information may be shared only with technicians and service personnel when necessary to fulfill your service request.

4. Data Security

We implement reasonable security measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience, analyze website traffic, and enhance our services.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

7. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information where applicable.
• Withdraw consent for future communications.

8. Data Retention

We retain customer information only as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.

9. Children's Privacy

Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Pune Support Centre
Pune, Maharashtra, India
Phone: +91 92251 30214
Email: support@punesupportcentre.in